Frequently Asked Questions
Common questions about ISP IPv4 Proxy
What is ISP IPv4 Proxy and how does it work?
ISP IPv4 Proxy is a proxy service that uses real residential IP addresses obtained from internet service providers such as Türk Telekom and Vodafone. Since these IPs are assigned to real residential users, the risk of detection by websites is minimal. It is an ideal solution especially for social media, e-commerce, and SEO activities.
What is the difference between IPv4 Proxy and IPv6 Proxy?
IPv4 Proxy is a more widely used technology with 51,000+ IP addresses. It offers high speeds of 500-1000 Mbps and ideal low latency (5-15ms) for online gaming. IPv6 Proxy offers unlimited rotation with 18.4 trillion IP addresses but may not be compatible with some legacy systems. IPv4 is more stable and widely accepted.
How many IP addresses should I purchase?
It depends on your workload. For managing 5-10 social media accounts, 3-10 IPs are sufficient. For e-commerce and Amazon, 10-20 IPs are recommended, and for professional SEO and web scraping operations, 50-100+ IPs are suggested. For online gaming, 1-3 IPs are usually enough.
How long do IP addresses stay active?
Your IP addresses remain active 24/7 throughout your package duration (1, 3, 6, or 12 months). We offer a 99.9% uptime guarantee. When your package expires, you can set up automatic renewal or renew manually.
Is it safe for social media platforms?
Yes, since ISP IPv4 Proxies use real ISP IPs, they can be used with 100% confidence on platforms like Facebook, Instagram, Twitter, and TikTok. Being real residential user IPs, the ban risk is much lower compared to datacenter proxies. However, it is always important to comply with platform rules.
What are the latency values for online gaming?
Our ISP IPv4 Proxies offer low latency values between 5-15ms. Thanks to our 40 Gbps network infrastructure, you will enjoy an uninterrupted and smooth gaming experience in MMORPG games like Metin2, Knight Online, and Silkroad. It is Turkey's best proxy solution for online gaming.
How do I set up the proxy?
After purchase, your proxy details (IP address, port, username, password) are automatically delivered to your account. You can configure proxy settings through your browser, application, or operating system. Detailed setup guides are available in your account panel. Our 24/7 technical support team will assist with setup.
Can I use it on multiple devices?
Yes, there is no simultaneous connection limit for each IP address you purchase. You can use the same IP address on multiple devices or applications. However, too many simultaneous connections may cause speed reduction.
What is the difference between HTTP and SOCKS5?
HTTP protocol is optimized for web browsers and sufficient for most web applications. SOCKS5 is a more advanced protocol that supports UDP traffic and is ideal for games, torrent, and P2P applications. We support both protocols.
What is your refund policy?
We offer a 100% money-back guarantee within the first 7 days if you are not satisfied with the service. No reason required. Automatic renewal can be cancelled at any time. Customer satisfaction is our priority.
How can I get technical support?
We provide 24/7 technical support. You can reach us via WhatsApp, live chat, email, and phone. Our average response time is 5 minutes. Our expert team will help you with setup, configuration, and usage.
What does mixed subnet delivery mean?
Random IP addresses are delivered from 130+ different subnets. This way, not all your IPs come from the same subnet, giving you greater IP diversity. This feature is especially important for security on social media and e-commerce platforms.